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How can I contact my tutor(s)?

Updated over 2 weeks ago

We have a direct messaging system that allows you to contact your tutor through the platform, and there are two ways to access it. You can use this space to ask questions or let your tutor(s) know if you can't make a required session!

Once the chat is created between you and your tutor(s), you can return to the chat and see their responses by clicking on the "Messages" tab on the left or by following the steps below.

To contact your tutor through their profile:

  1. Go to your tutor's profile page

  2. Click on the "Chat" button in the upper right corner of their profile page

You can only message a tutor if you've attended a session with them OR if you're currently registered for a session with them.

Additionally, when using this option, you can only create a one-on-one chat. If you'd like to chat with all the tutors of a series, use the method below.

To contact your tutor(s) via the series page:

  1. Navigate to the series/session page

    1. You can find all your upcoming sessions here

  2. Click on "Chat with Tutor(s)"

  3. A chat will form between you and your tutor)s).

Messages are monitored by our volunteer safety team. Please do NOT share any personal information through the messaging system.

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