There are a few reasons why you might be experiencing issues with changing the email address associated with your account:
You're not receiving the verification email
Please troubleshoot using the information in this article.
You initially signed up for your Schoolhouse account by signing in with Google
You may not be able to change your email if you initially signed up with Google. In this case, please contact our User Support Team and request to speak with a human agent.
You do not have access to the email address associated with your Schoolhouse account
Please contact our User Support Team and request to speak with a human agent.